Enhanced Access

Monday – Thursday Enhanced Access Service

We are now offering additional evening appointments for our patients. These are different to the appointments some surgeries in the South Devon and Torbay ICB area currently offer in the evenings. This is a requirement (known as Enhanced Access) where practices ensure that across the week (Monday-Thursday) a practice in their area is open between 6pm-8pm. To access these appointments please continue to contact your registered practice.

Weekend and Bank Holiday Enhanced Access Service

We are also now offering weekend and Bank Holiday appointments situated in a central hub location. The hub location for our patients is Pembroke House Surgery, Paignton, TQ3 2EZ.

Pembroke House Surgery has been selected as the “weekend and Bank Holiday hub” as it is considered the most suitably based surgery geographically to serve 290,000 patients in the South Devon and Torbay area.

There are also appointments available on Saturday mornings where you can book appointments with your GP or nurse/HCA.

The appointments offered are pre-booked and available by contacting your local surgery and booking ahead. Patients will be able to be seen by a healthcare professional during these extended hours, we will be offering appointments with a GP, Practice Nurse, Health Care Assistant and Phlebotomist.

This service is very different to the current out of hour’s service where patients contact 111 in an urgent/acute situation that cannot wait until their practice is open again on the Monday. For any acute illness please still continue to contact 111, this new service is just for pre-booked routine work and is not for acute/urgent/walk in situations.

Please see our timetable below for the dates and times of our new service.