IMPORTANT NOTICE

Please be advised of the following, important notices below:

There has been a change to our phone switchboard's system. We ask patients to listen carefully for the appropriate option to select when phoning in.

We advise our patients that while we have now opened our doors, we still require you to wear a face covering upon entry to the Surgery.

We ask our patients to be aware of upcoming Bank Holidays on the 2^nd and 3^rd of June, when the Surgery will be closed. Please order any prescriptions necessary well in advance of these dates. We thank you for your understanding.

Did you know?

Working all week? Need to see a GP or a nurse when the surgery is closed? Ask us for a weekend Extended Access appointment.

The local surgeries in Torbay are working together to provide Torbay residents with access to appointments outside of usual surgery hours. Opening times are:

Friday 6pm-8pm, Saturday 8am-6pm, Sunday 8am-1pm

You can book an appointment to be seen at the weekend, at a central hub in Paignton, for:

• Routine telephone calls with a GP
• Smear tests
• Dressings,
• Stitch removal
• Blood tests
• Blood pressure checks
• ECGs
• Ear syringing
• Injections
• Pill checks

To book an appointment please speak to the receptionist or health navigator at the surgery and ask for a weekend Extended Access appointment (please note that this may not be with your usual GP or nurse)

Community Pharmacist Consultation Service

From Monday 28 February, where patients contact us regarding certain minor illnesses, you will be offered an appointment with a pharmacy.  This is part of the Community Pharmacist Consultation Service – please see the poster below for further information.  

Changes to the way you book your Covid Vaccination in Torbay

From Monday 25th October, all vaccination bookings for the English Riviera Centre (ERC) will be made via the National Booking System (NBS). This means you can phone 119 or go to Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk) to book your 1st, 2nd, or booster covid-19 vaccination. Walk-ins will still be accepted for anyone aged 16 or over, but appointments are preferred.

We will no longer be able to make appointments for you. Please do not telephone us, as our reception team will only be able to signpost you back to 119.

Clinics operate Monday to Friday, between 8.30am – 5pm.

Boosters will only be given once 91 days has elapsed from second dose. You can check your eligibility on the NBS booking system here.

Children aged 12-15 can book appointments at the Riviera Centre, via NBS, but cannot walk-in.

If you have received a letter or text message regarding a 3rd primary dose vaccination due to a health condition, or medication you take, then you can walk-in to the ERC during any clinic. You must bring a copy of the letter or text message with you, or you will be turned away.

We look forward to seeing you.