Changes to the way you book your Covid Vaccination in Torbay

From Monday 25th October, all vaccination bookings for the English Riviera Centre (ERC) will be made via the National Booking System (NBS). This means you can phone 119 or go to Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk) to book your 1st, 2nd, or booster covid-19 vaccination. Walk-ins will still be accepted for anyone aged 16 or over, but appointments are preferred.

We will no longer be able to make appointments for you. Please do not telephone us, as our reception team will only be able to signpost you back to 119.

Clinics operate Monday to Friday, between 8.30am – 5pm.

Boosters will only be given once 182 days has elapsed from second dose. You can check your eligibility on the NBS booking system here.

Children aged 12-15 can book appointments at the Riviera Centre, via NBS, but cannot walk-in.

If you have received a letter or text message regarding a 3rd primary dose vaccination due to a health condition, or medication you take, then you can walk-in to the ERC during any clinic. You must bring a copy of the letter or text message with you, or you will be turned away.

We look forward to seeing you.

We are advised that all patients will be receiving the Pfizer vaccination, regardless of the vaccination they had last time so there will be the requirement to wait on site for 15 minutes after you have been vaccinated.

All Covid-19 vaccination clinics will take place at the Riviera Centre in Torquay as before as this allows us to get through over 1,500 patients per day whilst social distancing. There is also lots of parking on site and adequate clinically trained staff to observe during the waiting period. We will be running clinics Monday to Friday 0830-1715 commencing Monday 27^th September. Please do not turn up without having a booked appointment as we will not be able to accept walk-ins during these clinics.

At risk 12-15 year olds

We are running a special session for clinically vulnerable 12-15 year olds on Tuesday 21^st September, 1600-1730 and those eligible will be contacted and offered an appointment.

Healthy 12-15 year olds

The programme to vaccinate the healthy 12–15 year olds will be a school-based programme, the same as flus for this cohort. We are unable to vaccinate this cohort at the Riviera Centre and any queries should be directed to the school immunisation team.

COVID-19 Vaccine Walk-In Clinics

Walk-in COVID-19 vaccinations are now available at the Riviera International Centre (Pfizer 1st and 2nd doses):

Tuesday 12th October, 9:30am- 12pm

Wednesday 13th October, 9:30am- 12pm

Thursday 14th October, 9:30am- 12pm

NO APPPOINTMENT NECESSARY!

General Practices in Torbay are offering the vaccine to people who:

• Are aged 18+ and haven't had their first dose

• Received their first dose of their vaccine at least 8 weeks prior

 If you would like to attend, please note:

• Be aware that there are some booked appointments so you may need to be patient at times
• Check social media for the latest information e.g. if the service needs to close early due to demand.
• Dress appropriately for the weather and bring a drink with you
• Times outside of ones specified are appointment only; and walk-ins may be turned away
• There is plenty of parking at the Riviera Centre.

Flu vaccination 2021

Due to delayed delivery of our flu vaccine, we have moved our flu appointments on Sat 11 Sep to Sat 2 Oct at the same time.  Patients affected have been advised.  Patients only need to contact us if they are unable to attend on Saturday 2 October at the original time booked.

Clinics on Tue 14 September have been moved to Tue 28 September at the same time.  Patients booked in to clinics on Thur 16 September will be contacted to rebook appointments on Tue 28 September.

Any patients with flu appointments outside the above main clinics up to and including Thursday 16 September, will need to rebook their appointments. 

We are very sorry for the inconvenience this causes.  You may have seen information in the news regarding this vaccine delivery delay which is the reason for these changes.

Revised delivery dates are coming available and we aim to vaccinate patients as soon as we have certainty of delivery.

Appointments for eligible patients under 65 are still available for Saturday 25 September and we aim to have more appointments to book for patients over 65 over the coming days.

Many thanks for your forbearance.