Important - PATIENT NOTICE: From Monday 30th September, our Prescriptions phoneline opening hours will be changing to 09:30am to 12:00pm.

Chilcote Surgery

Hampton Avenue, St. Marychurch, Torquay, TQ1 3LA

Telephone: 01803 316333

chilcote.surgery@nhs.net

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104 Chatto Road, Torquay, TQ1 4HY

2024 GP Patient Survey

Posted on December 29th, 2023

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Have your say on the way your local GP services are working.

Around 2.5 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January. The answers we get help the NHS to improve local health services for people like you and your family. It is important that we hear about your experiences even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

The invitations go out mostly by letter to a random selection of people who have been registered with their GP practice for at least 6 months. The survey team at NHS England will follow this up with a text message reminder (where a mobile number is available) to encourage as high a response rate as possible. If you receive a survey invitation, please do take the time to take part. It provides vital information to the NHS to identify what’s working well and what can be improved. It helps to identify inequalities in experience too, as the results can be analysed across different protected characteristics.

If you want to check out how your practice faired in last year’s survey, take a look at the survey website: https://gp-patient.co.uk/practices-search

Opening Times

  • Monday
    08:00am to 06:00pm
    Phone lines open at 8am
  • Tuesday
    07:30am to 06:00pm
    Phone lines open at 8am
  • Wednesday
    07:30am to 06:00pm
    Phone lines open at 8am
  • Thursday
    07:30am to 06:00pm
    Phone lines open at 8am
  • Friday
    07:30am to 06:00pm
    Phone lines open at 8am
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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