From 2 October 2017, all patients except the more vulnerable i.e. those in care homes or that receive 'blister packs', need to order their repeat medication from the surgery rather than via a pharmacy. Letters explaining this were sent to appropriate patients from July onwards. See letter here.
The easiest way to do this is on-line. You may register the request repeat prescriptions on-line using the Patient Access system - ask at reception for details. You can read more about this facility on our Patient Access page.
Alternatively, please use the tear-off portion of your previous repeat prescription to make your request. Tick the appropriate boxes and send it to us, or bring it along to the surgery and pop it into the prescription box. If you would like your prescription to be posted back to you, please enclose a stamped addressed envelope. Alternatively if your pharmacy collects prescriptions from the surgery we can arrange for yours to be included. Please allow two working days discounting Saturdays, Sundays and Bank Holidays before collection. No prescriptions are dealt with at weekends.
From time to time we will ask you to see your Doctor to review your medication. We do this to monitor your illness and medication.
We have a dedicated prescription line which may be accessed via the main surgery telephone number 01803 316333. The line is open between the hours of 9.30 am – 1.00 pm, Monday to Friday.
When attending hospital always take with you details of your current medication.
ORDERING OF MEDICATION – IMPORTANT INFORMATION
- Please notify the surgery of any items included in your repeat order slip that you no longer use and we will be able to remove them from your record.
- Please do not tick items on your repeat request slip until you are nearing the end of the last pack of that particular item. This will avoid stockpiling of medication. If possible, please try to arrange your repeat prescription requests so that they are ordered only once a month.
- Please consider that medicines over-ordered on repeat prescriptions and stockpiled in your home can cause another patient’s treatment in the NHS to be delayed due to financial pressures.
We would like to send all of your prescriptions to your nominated pharmacy usuing the Electronic Prescription Service. For more information about the service and for how to nominate a pharmacy please follow the link below: