Extended Access

Monday - Thursday Extended Access Service
We are now offering additional evening appointments for our patients. These are different to the appointments some surgeries in the South Devon and Torbay CCG area currently offer in the evenings. This is a requirement (known as Extended Access) where practices ensure that across the week (Monday-Thursday) a practice in their area is open between 6pm-8pm. To access these appointments please continue to contact your registered practice.

Weekend and Bank Holiday Extended Access Service

We are also now offering weekend and Bank Holiday appointments situated in a central hub location. The hub location for our patients is Pembroke House Surgery, Paignton, TQ3 2EZ.
Pembroke House Surgery has been selected as the “weekend and Bank Holiday hub” as it is considered the most suitably based surgery geographically to serve 290,000 patients in the South Devon and Torbay area.
There are also appointments available on Saturday mornings at one of your local surgeries where you can book appointments with your GP or nurse/HCA.
The appointments offered are pre-booked and available by contacting your local surgery and booking ahead. Patients will be able to be seen by a healthcare professional during these extended hours, we will be offering appointments with a GP, Practice Nurse, Health Care Assistant and Phlebotomist.
This service is very different to the current out of hour’s service where patients contact 111 in an urgent/acute situation that cannot wait until their practice is open again on the Monday. For any acute illness please still continue to contact 111, this new service is just for pre-booked routine work and is not
for acute/urgent/walk in situations.
Please see our timetable below for the dates and times of our new service.





Chilcote Surgery, Chatto Road Practice 104 Chatto Road, Torquay, TQ1 3LA


6.00pm – 8.00pm


Compass House Medical Centre     King Street, Brixham, TQ5 9TF


6.00pm – 8.00pm


Parkhill Medical Practice                     11 Parkhill Road, Torquay, TQ1 2AL


6.00pm – 8.00pm


Pembroke House Surgery,               266  Torquay Road, Paignton,        TQ3 2EZ





6.00pm – 8.00pm

6.00pm – 8.00pm

8.00am – 6.00pm

8.00am – 1.00pm


*Where these days fall on Bank holidays, appointments will be available at Pembroke House Surgery in Paignton 8.00am – 6.00pm, as well as on the days below


Christmas Day

Boxing Day

8.00am – 11.00am

8.00am – 12.00pm



GP Average Pay

All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Chilcote Surgery in the last financial year was £49,866 before tax and National Insurance. This is for 3 full time GPs, 6 part time GPs and 2 locum GP working for 6 months or more.

National Diabetes Audit

Chilcote Surgery are taking part of a audit about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.

For further information about how your information is used please ask at reception for a NDA patient information leaflet.

If you do not want your information to be used, please inform the surgery. This will not affect your care.

Opening Hours

Our phones lines are open from 8am-6pm Monday to Friday

Surgery Opening Hours

Mon: 8am- 6pm

Tue: 7.30am- 6pm

Wed: 7:30am- 6pm

Thur: 7.30am- 1pm and 2-6pm (Closed for staff training 1-2pm)

Fri: 7.30am- 6pm

Extended opening at Dewerstone is on Tuesday to Friday from 7.30am

For non-urgent medical assistance when the practice is closed, please contact NHS111

For urgent medical help, please call 999


Web Accessibility

We aim to ensure that all visitors to our website can access the information stored there. However, we recognise that not all of the features on the site are currently accessible to everyone. This means that you might find you have trouble when trying to use certain features with some types of adaptive technologies like screen readers. We are fully committed to ensuring every page on this site will meet guidelines for web accessibility and it is our intention to continue to work, on an ongoing basis, to further improve access for all of our visitors.

Accessibility features

This site contains several useful accessibility features which are described below.

  • Navigation - Our website has clear and consistent navigation to aid our visitors.
  • Layout - Our website is laid out using style sheets and the structure and layout of the content is designed to be meaningful with style sheets disabled. Site visitors using Mozilla based browsers such as Firefox can disable style sheets or create their own user defined style sheets.
  • Text sizes - This site uses relative font sizes that are compatible with user specified font sizes in visual browsers. To find out more about your browser options please select from the list below.
  • Images - All content images on the site use descriptive ALT attributes. Purely decorative images include “null” ALT attributes.

Alternative ways of accessing information

Our aim is to provide information in the most suitable format for users of our website, however should you have any queries or require assistance, please contact us.

CQC Report

National Diabetes Audit