Pharmacy First

For minor ailments and conditions you can get rapid advice and treatment from your local pharmacy.

Under the Pharmacy First scheme, the pharmacist can also prescribe medicines for these conditions (normal charges and exemptions apply):

Teething and nappy rash
Hay fever
Athlete's foot
Skin rashes, impetigo
Eye infections
Cold sores and mouth ulcers
Coughs, colds, sore throats, blocked nose
Thrush and uncomplicated urinary tract infections
Just drop in to your local pharmacy and ask to see the pharmacist.

If you have difficulty finding a pharmacy, you can use the NHS Choices website,, or dial 111.

Those taking part in Pharmacy First will display this logo:


pharmacy first


District & Community Nursing Services

How do I contact my Community Nursing Team?
You can contact your team through Torbay & Southern Devon Health and Care NHS Trust single point of contact telephone 01803 219700.

Medical Assistance When the Practice is Closed

NHS 111

NHS 111 is a 24 hour telephone advice service which provides confidential healthcare advice and information.  NHS 111 advisers use their skills and experience to advise on the most appropriate course of action to take.

Don’t forget - always dial 999 for life-threatening conditions such as:

  • Severe chest pain
  • Severe difficulty breathing
  • Unconsciousness
  • Severe loss of blood
  • Severe burns or scalds
  • Choking
  • Suspected stroke
  • Fitting or concussion
  • Drowning
  • Severe allergic reactions


Please also see information on the Pharmacy First scheme for assistance with minor aliments:


pharmacy first

Chilcote Surgery Patient Participation Group

Are you interested in improving the services we offer to our patients and the future development of Chilcote Surgery?

Are you happy to be asked for your opinions by email and to have your feedback included in our planning and development process?

If yes, then please ask for a form at reception to become part of our Patient Consultant Group.


Patient Participation Groups allow:

•Practice staff and patients the opportunity to discuss topics of mutual interest in their own practice.
•A forum for patients and staff to improve and develop services within the practice.
•To provide an opportunity for patients to make positive and constructive suggestions/ideas about the practice.
•To encourage health education activities within the practice. 

We welcome all feedback from our patients, so please take the opportunity to complete our Friends and Family test when you are next in the practice or online.




CQC Report

Friends & Family Test

How did we do?

We are dedicated to improving the service we offer to our patients by listening to your feedback.

Please take a few moments to answer 2 questions in our 'Friends and Family Test'.

An 'Easy Read' format is available at both surgeries.


Take Test

Young People

If you are aged 13-24 years old you may not be aware of the services that are available to you through your GP surgery.

 Additional information for young people

Medical assistance when the Practice is closed

National Diabetes Audit